Privacy Policy
Last updated: December 15, 2025
EtudyGo is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information in connection with our website, platform, student tools, study abroad services, application support services, educational resources, and related offerings.
Contents
1. Introduction
EtudyGo ("EtudyGo", "we", "our", or "us") is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information in connection with our website, platform, student tools, educational resources, study abroad services, application support services, ambassador programs, referral programs, and related offerings.
By accessing or using our Services, you acknowledge that your personal information may be processed in accordance with this Privacy Policy.
2. Information We Collect
We may collect personal information including contact information, educational information, identity information, application-related information, communication records, and technical usage information.
Depending on the Services requested, information may include academic records, transcripts, certificates, passport details, visa-related information, statements of purpose, recommendation letters, CVs, financial information, sponsorship information, language test results, and other supporting documents.
We may also collect information automatically through cookies, analytics tools, device identifiers, browser information, IP addresses, referral sources, pages visited, interaction data, and Platform usage data.
3. Legal Basis for Processing
EtudyGo processes personal information where necessary to provide requested Services, comply with legal obligations, protect legitimate business interests, prevent fraud, maintain security, respond to user requests, or where users have provided consent.
Where processing is based on consent, users may withdraw consent subject to applicable law and any limitations required to complete active services, comply with legal obligations, or maintain necessary records.
4. How We Use Information
Personal information may be used to provide and administer Services, facilitate educational applications, support document preparation, communicate with users, manage accounts, provide student support, improve Platform functionality, analyze performance, maintain security, prevent fraud, comply with legal obligations, and enforce our agreements and policies.
We may also use information to personalize user experience, improve educational resources, develop Platform features, manage ambassador and referral programs, and provide service-related updates.
6. Third-Party Services
The Platform may contain links to third-party websites, services, institutions, payment providers, government resources, accommodation providers, insurance providers, banking providers, or other external platforms.
Such third parties operate independently and are governed by their own privacy policies, terms, and practices. EtudyGo is not responsible for the privacy practices, content, security standards, or policies of third-party websites or services.
8. Data Security
EtudyGo implements reasonable technical, administrative, and organizational safeguards designed to protect personal information and maintain the security of our Platform and Services.
While we continuously work to protect information entrusted to us, no security measure or method of data transmission can provide absolute protection. Users are encouraged to take appropriate steps to safeguard their accounts, devices, and credentials.
9. Data Storage, Retention and Transfers
Personal information may be stored and processed in jurisdictions where EtudyGo, its partners, educational institutions, service providers, technology providers, or cloud providers operate.
Information is retained for as long as reasonably necessary to provide Services, manage user accounts, complete application-related processes, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and maintain business records.
When personal information is no longer required, we may delete, anonymize, or securely retain it as permitted or required by applicable law.
10. Your Rights
Subject to applicable law, users may have rights to access, correct, update, delete, restrict, or object to the processing of personal information, as well as rights relating to consent and data portability.
Privacy-related requests may be submitted using the contact details provided below. EtudyGo may request verification of identity before responding to a request.
11. Minors
The Services are intended for individuals who are at least eighteen (18) years of age or who use the Services with the involvement and consent of a parent or legal guardian.
If a parent or guardian believes that a minor has provided personal information without appropriate consent, they may contact EtudyGo to request review or deletion of such information, subject to applicable legal and service requirements.
12. Changes to this Policy
EtudyGo may update this Privacy Policy from time to time to reflect changes in our Services, technology, legal obligations, business operations, or data protection practices.
Updated versions will be published on the Platform with a revised "Last updated" date. Continued use of the Services after an updated Privacy Policy is posted constitutes acknowledgment of the updated Policy.
13. Contact Information
Privacy-related questions, concerns, or requests may be submitted to EtudyGo at info@etudygo.com.
Registered Address:
Sharjah Media City (SHAMS)
Sharjah
United Arab Emirates
Questions about this policy?
If you have questions or concerns about this Privacy Policy, contact us anytime.
Registered address: Sharjah Media City (SHAMS), United Arab Emirates.